| Travis News |
Travis Partner Motivano announces new Walgreens receipt-less integration for their FSA debit card solution, SmartFlex.
Motivano’s Smartflex card, one of the several healthcare debit cards that integrates fully with the TravisFlex system, now gives its users the ability to swipe their Smartflex card |
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| at Walgreens pharmacies nationwide without the requirement of sending in a receipt. This real-time solution determines which purchases are allowed under IRS regulations for FSAs and asks for an alternate form of payment for non-covered items. For more information on this innovative solution to the “Pay-and-Chase” problem, please contact Travis Marketing at (281) 496-3737 or Motivano at (888) 657-3757. |
| Travis Upcoming Releases |
TravisCobra
Another system undergoing an aesthetic revamp is TravisCobra! You may expect the next release of TravisCobra to have an updated look and feel as well as many new features. Here are a few items to look forward to: |
- Brand new look and feel of the system
- Several new reports
- A module that will allow for Scheduling Automatic Processing, Emailing, Reporting, Downloading
and more
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WebCOBRA.com
The next two releases of WebCOBRA.com include over 40 new enhancements designed to increase the
usability and speed of the system as well as include new features. We thought you would like to know
some highlights of what to expect! The following features will be available to you very soon: |
- QB Archive Capability
- Expanded Ability to Sort/Drill Down in all reports (SQL Server 2005 Reporting Services)
- EFT payment of QB Premiums, Broker Invoice Function, Employer Accounting Ledger
- Emailing of Employer Invoices
- TravisCobra PQB Download file to WebCOBRA System Integrator conversion utility
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TravisFlex Internet Access Module
You can expect a new look and feel of the TravisFlex Internet Access Module in addition to many new
exciting enhancements. Here’s a listing of some of the new items to look for: |
- Brand new look and feel of the site
- Employer Login and the ability to view/add employees and run reports
- Employee ability to change personal information, elect direct deposit, etc.
- Logins for Employees are not strictly mandated to SSNs
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TravisFlex
You can expect a fresh look and feel of the TravisFlex in addition to new
exciting enhancements. Here’s a listing of some of the new items to look for: |
- Brand new look and feel of the system
- Sneak Peek Payroll Deductions which will allow for the modification of a payroll deduction amount at the time of payroll deduction processing
- Positive Pay File Functionality providing the ability to quickly identify potentially fraudulent checks
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| Travis Training |
Learn How to Make the Most of Your Travis System with the Travis Training Program!
As a user of a Travis System or a manager of a Travis installation, we know you're interested in making sure that you and your people are taking full advantage of the system's features. Many of our customers have either never been to a Travis training class or went to a class so long ago that the new features we've added to the systems during the past several releases may not be familiar to you. We want to do everything that we can to better accommodate you in administering our products. Our Web-based training continues to be a success with users; it allows class members to participate in the training from the comfort of your office or home. Additionally, the online classes allow customers to pay one fee per PC connection with no limit to the number of participants. We want to help you get the most from your Travis System and have listed below an updated class schedule for the upcoming months. To request additional information about the Training Program or check availability of upcoming classes please click here or call us at 281-496-3737 and ask to speak with the Training Coordinator. |
TravisCobra
Overall |
TravisCobra
New Features |
TravisFlex
Overall |
TravisFlex
New Features |
TBill
Overall |
WebCOBRA
Overall |
Wed, April 5
8:30a-12:30p |
Wed, April 12
8:30a-10:30a |
Thurs, April 6
8:30a-12:30p |
Thurs, April 20
8:30a- 10:30a |
Wed, April 11
8:30a-12:30p |
Tues, April 4
12:30p-4:30p |
Wed, April 19
8:30a-12:30p |
Wed, April 26
8:30a-10:30a |
Thurs, May 4
8:30a-12:30p |
Thurs, May 18
8:30a-10:30a |
Wed, April 25
8:30a-12:30p |
Tues, May 2
12:30p- 4:30p |
Wed, May 3
8:30a- 12:30p |
Wed, May 10
8:30a- 10:30a |
Thurs, June 8
8:30a-12:30p |
Thurs, June 22
8:30a-10:30a |
Wed, May 9
8:30a-12:30p |
Tues, June 6
12:30p- 4:30p |
Wed, May 17
8:30a-12:30p |
Wed, May 24
8:30a- 10:30a |
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Wed, May 23
8:30a-12:30p |
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Wed, June 7
8:30a-12:30p |
Wed, June 14
8:30a- 10:30a |
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Wed, June 13
8:30a-12:30p |
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Wed, June 21
8:30a–12:30p |
Wed, June 28
8:30a–10:30a |
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Wed, June 27
8:30a- 12:30p |
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| Travis Support |
Travis Support-Self Service Portal Travis Software has now made available to you a Self Service Support Portal. Once logged into the
Portal, you will be able to easily perform the following functions: |
- Create support cases
- Create feature requests
- Check the status of support cases
- View historical information on past and current cases
- Search integrated knowledge base for solutions
- Submit support cases 24/7
- Keep end-users informed of support processes
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You are still more than welcome to call us when support needs arise, but we at Travis believe that your
company will find the Self Service Support Portal to be a user friendly component that will expand on
the current Travis Support methods. We also think that you will find the use of the portal surprisingly
simple and accessible. It’s as easy as performing the following steps:
1. Go to http://login.travissupport.com
2. Enter username and password (If you don’t have one, please call us)
3. Once logged in, click on tabs to initiate logging a case or finding a solution
As always, if you should have any questions utilizing this support feature, please feel free to call our
Support department at 281.496.3737 or send an email to spt@travisoft.com. |