Volume 1, Issue 1
Second Quarter
Travis Software Corp.
Welcome
Welcome to the first issue of the Travis Software Corp. Newsletter! We hope you will find the articles included both interesting and informative as we attempt to keep you updated on the recent events and achievements from within Travis Software Corp. The newsletter is intended to be a 5 minute read with many of the articles offering links to further information. To ensure we continue to capture the most important issues from across the benefit administration software arena, we are THRILLED for our readers to send us newsworthy articles for future editions. We are already looking ahead to our next issue and would welcome any articles you may wish to include. These, as well as any feedback you may have on this issue can be sent to inf@travisoft.com.
News

Department of Health and Human Services releases new rules about the release of PHI to friends and relatives. See http://www.hhs.gov/ocr/ hipaa/ and click on “FAQ on Health Plans Disclosing PHI to Persons Assisting Beneficiaries”. Rules about the interaction of HSAs and FSAs with the 75-day Grace period have been released. See http://www.irs.gov/irb/2005- 49_IRB/ar08.html for more information.

Regulations & FAQs
  COBRA Guide designed for employers
  COBRA Final Regulations Rule
  Cafeteria Plan FAQ for
Employers
 
Contact Us
  Email Sales
  Call Sales 866-866-9264
  Email Support
  Call Support 281-496-3737
  Email Training
  Email Enhancements
  Email Custom Programming
 
Click Here for a Demo System & Free Trial!
Demo System & Free Trial
Demo System & Free Trial
Demo System & Free Trial

Travis Software Corp.
1155 Dairy Ashford, Ste 500
Houston, Texas 77079

Phone: (281) 496-3737
Fax: (281) 496-4022
E-mail:inf@travisoft.com

Travis News
Travis Partner Motivano announces new Walgreens receipt-less integration for their FSA debit card solution, SmartFlex.
Motivano’s Smartflex card, one of the several healthcare debit cards that integrates fully with the TravisFlex system, now gives its users the ability to swipe their Smartflex card
TravisNews
at Walgreens pharmacies nationwide without the requirement of sending in a receipt. This real-time solution determines which purchases are allowed under IRS regulations for FSAs and asks for an alternate form of payment for non-covered items. For more information on this innovative solution to the “Pay-and-Chase” problem, please contact Travis Marketing at (281) 496-3737 or Motivano at (888) 657-3757.
Travis Upcoming Releases
TravisCobra
Another system undergoing an aesthetic revamp is TravisCobra! You may expect the next release of TravisCobra to have an updated look and feel as well as many new features. Here are a few items to look forward to:
  • Brand new look and feel of the system
  • Several new reports
  • A module that will allow for Scheduling Automatic Processing, Emailing, Reporting, Downloading and more
WebCOBRA.com
The next two releases of WebCOBRA.com include over 40 new enhancements designed to increase the usability and speed of the system as well as include new features. We thought you would like to know some highlights of what to expect! The following features will be available to you very soon:
  • QB Archive Capability
  • Expanded Ability to Sort/Drill Down in all reports (SQL Server 2005 Reporting Services)
  • EFT payment of QB Premiums, Broker Invoice Function, Employer Accounting Ledger
  • Emailing of Employer Invoices
  • TravisCobra PQB Download file to WebCOBRA System Integrator conversion utility
TravisFlex Internet Access Module
You can expect a new look and feel of the TravisFlex Internet Access Module in addition to many new exciting enhancements. Here’s a listing of some of the new items to look for:
  • Brand new look and feel of the site
  • Employer Login and the ability to view/add employees and run reports
  • Employee ability to change personal information, elect direct deposit, etc.
  • Logins for Employees are not strictly mandated to SSNs
TravisFlex
You can expect a fresh look and feel of the TravisFlex in addition to new exciting enhancements. Here’s a listing of some of the new items to look for:
  • Brand new look and feel of the system
  • Sneak Peek Payroll Deductions which will allow for the modification of a payroll deduction amount at the time of payroll deduction processing
  • Positive Pay File Functionality providing the ability to quickly identify potentially fraudulent checks
Travis Training
Learn How to Make the Most of Your Travis System with the Travis Training Program!
As a user of a Travis System or a manager of a Travis installation, we know you're interested in making sure that you and your people are taking full advantage of the system's features. Many of our customers have either never been to a Travis training class or went to a class so long ago that the new features we've added to the systems during the past several releases may not be familiar to you.  We want to do everything that we can to better accommodate you in administering our products. Our Web-based training continues to be a success with users; it allows class members to participate in the training from the comfort of your office or home. Additionally, the online classes allow customers to pay one fee per PC connection with no limit to the number of participants. We want to help you get the most from your Travis System and have listed below an updated class schedule for the upcoming months.  To request additional information about the Training Program or check availability of upcoming classes please click here or call us at 281-496-3737 and ask to speak with the Training Coordinator.
TravisCobra

Overall
TravisCobra

New Features
TravisFlex

Overall
TravisFlex

New Features
TBill

Overall
WebCOBRA

Overall
Wed, April 5

8:30a-12:30p
Wed, April 12

8:30a-10:30a
Thurs, April 6

8:30a-12:30p
Thurs, April 20

8:30a- 10:30a
Wed, April 11

8:30a-12:30p
Tues, April 4

12:30p-4:30p
Wed, April 19

8:30a-12:30p
Wed, April 26

8:30a-10:30a
Thurs, May 4

8:30a-12:30p
Thurs, May 18

8:30a-10:30a
Wed, April 25

8:30a-12:30p
Tues, May 2

12:30p- 4:30p
Wed, May 3

8:30a- 12:30p
Wed, May 10

8:30a- 10:30a
Thurs, June 8

8:30a-12:30p
Thurs, June 22

8:30a-10:30a
Wed, May 9

8:30a-12:30p
Tues, June 6

12:30p- 4:30p
Wed, May 17

8:30a-12:30p
Wed, May 24

8:30a- 10:30a
    Wed, May 23

8:30a-12:30p
 
Wed, June 7

8:30a-12:30p
Wed, June 14

8:30a- 10:30a
    Wed, June 13

8:30a-12:30p
 
Wed, June 21

8:30a–12:30p
Wed, June 28

8:30a–10:30a
    Wed, June 27

8:30a- 12:30p
 
Travis Support
Travis Support-Self Service Portal
Travis Software has now made available to you a Self Service Support Portal. Once logged into the Portal, you will be able to easily perform the following functions:
  • Create support cases
  • Create feature requests
  • Check the status of support cases
  • View historical information on past and current cases
  • Search integrated knowledge base for solutions
  • Submit support cases 24/7
  • Keep end-users informed of support processes

You are still more than welcome to call us when support needs arise, but we at Travis believe that your company will find the Self Service Support Portal to be a user friendly component that will expand on the current Travis Support methods. We also think that you will find the use of the portal surprisingly simple and accessible. It’s as easy as performing the following steps:

1. Go to http://login.travissupport.com
2. Enter username and password (If you don’t have one, please call us)
3. Once logged in, click on tabs to initiate logging a case or finding a solution

As always, if you should have any questions utilizing this support feature, please feel free to call our Support department at 281.496.3737 or send an email to spt@travisoft.com.

Travissoftware